SAN DIEGO, CALIFORNIA— Recently, Dateline did an investigative report using hidden cameras on New Jersey heating and air conditioning contractors. They wanted to find out if the reputation the industry has of overcharging and misleading consumers had any truth to it, and the sad result was that all six of the companies they investigated performed poorly.
Although the report was disheartening, we can learn from it, and focus on what homeowners need to know to combat this problem head on. Awareness is the best tool to protect yourself against anyone trying to rip you off.
Research is the best way to begin this process. So don’t wait until you have a heating and air conditioning issue to find a good contractor. Start by asking for recommendations from friends and family now, and then look those referrals up online. Checkout their website, read Google+ reviews, check Angie’s List and other online review sites. In short, make sure they have a good rating and history.
Ask for recent references. Talking to previous customers is always a great way to find out if a heating and air conditioning contractor will be good to work with.
If you’re having a big job done, get estimates from two or three companies. It’s always good to have some frame of reference for prices and the extent of the work included in the job. A lowball estimate could be a sign of a company that will cut corners on your installation.
Don’t be afraid to ask questions. Our heating and air conditioning experts are always happy to answer your questions or explain in detailed the equipment available and how it operates.
Your new heating and air conditioning system will impact the comfort, health and energy efficiency of your home. Allow us to assist you in choosing the right equipment for your specific need.